The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 09, 2021
Filed:
Feb. 27, 2017
Applicant:
Ncr Corporation, Duluth, GA (US);
Inventors:
Yehoshua Zvi Licht, Alpharetta, GA (US);
Joseph Arnold White, Encinitas, CA (US);
Assignee:
NCR Corporation, Atlanta, GA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); H04L 51/04 (2013.01);
Abstract
An assistance integrator provides a front-end interface to an enterprise's backend services available to customers. The assistance integrator translates between automated chat conversations with the customers that engage the enterprise over messaging platforms for initiating actions with the backend services during those conversations.
Licht, Yehoshua. (2021). Service assistance and integration (U.S. Patent No. 11171892). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/11171892
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile