The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 02, 2021
Filed:
Oct. 30, 2020
Csc Holdings, Llc, Bethpage, NY (US);
Chris Zydel, Dix Hills, NY (US);
Rajesh Khandelwal, Princeton Junction, NJ (US);
CSC Holdings, LLC, Bethpage, NY (US);
Abstract
Disclosed herein are system, method, and computer program product embodiments for identifying a geographical location of an issue in a broadcasting network. An embodiment operates by a server or a headend sending a diagnostic test to a set-top box capable of processing a channel. The diagnostic test informs the first set-top box to have an idle tuner tune to the channel and to determine a performance characteristic of the first set-top box in processing the first channel. After receipt of the performance characteristic, the server or headend performs an analysis of the first characteristic and determines whether there is an issue in the broadcasting network. If there is an issue, the server or headend identifies a geographical location of the issue in the broadcasting network and sends the geographical location to a user for resolution of the issue.