The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 02, 2021
Filed:
Jun. 27, 2016
Shoretel, Inc., Sunnyvale, CA (US);
Michael S. W. Tovino, Bend, OR (US);
Glen K. Okita, Los Altos, CA (US);
Lois Okino, Sunnyvale, CA (US);
Ashvinkumar H. Patel, San Jose, CA (US);
Iouri Achmanov, San Jose, CA (US);
Meigy Tsai, San Jose, CA (US);
Abstract
A system for unified communication, according to one embodiment of the present invention, comprises a CAS communicatively coupled to a client. The CAS comprises a server communicatively coupled to a CAS application and a number of service providers. The server receives from the client a CAS message encoded in a CAS format and including a request for a unified communication service. The server communicates with the CAS application to determine a service type for the request. The server sends the request to one of the number of service providers. The server sends a reply message to the client.