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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11165723 B1

PDFFull Text
Date of Patent:
Nov. 02, 2021

Filed:

Mar. 26, 2018

Methods and systems for a bimodal auto-response mechanism for messaging applications

Applicant:

Seniorlink Inc., Boston, MA (US);

Inventor:

George Kassabgi, Winchester, MA (US);

Assignee:

SENIORLINK INC., Boston, MA (US);

Attorney:

Lando & Anastasi, LLP

Primary Examiner:

Philip J Chea

Assistant Examiner:

Ruth Solomon

Int. Cl.
CPC ...
H04L 12/58 (2006.01); G16H 80/00 (2018.01); G16H 50/70 (2018.01); G16H 40/63 (2018.01); G16H 50/20 (2018.01); G16H 10/20 (2018.01); G06F 40/30 (2020.01); G06F 40/35 (2020.01); G06F 40/56 (2020.01); G06F 40/279 (2020.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
H04L 51/02 (2013.01); G06F 40/279 (2020.01); G06F 40/30 (2020.01); G06F 40/35 (2020.01); G06F 40/56 (2020.01); G16H 10/20 (2018.01); G16H 40/63 (2018.01); G16H 50/20 (2018.01); G16H 50/70 (2018.01); G16H 80/00 (2018.01); G06N 20/00 (2019.01); H04L 51/32 (2013.01); H04L 51/38 (2013.01);
Abstract

Systems and methods of automatically generating a proposed response to user input are provided. A method includes receiving, via a text-based messaging system, a plurality of messages from a user, determining a respective confidence level for each message of the plurality of messages that the respective message has a respective intent corresponding to a respective defined intent, generating, responsive to the defined intent of a first message of the plurality of messages being a structured intent, a first proposed communication from the structured intent, and generating, responsive to the defined intent of a second message of the plurality of messages being a predictive intent and the confidence level of the second message meeting a defined threshold, a second proposed communication from the predictive intent.

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