Apparatus and method to improve precision of identifying a range of effects of a failure in a system providing a multilayer structure of services

Abstract

An apparatus obtains, from a first device, an identifier of a higher-order service for which occurrence of an abnormality or a possibility of being affected by an abnormality has been detected, where the first device searches for a range of effects of failure within a higher-order service layer that provides a higher-order service using a service provided in an object-service layer within a cloud service providing a layered structure of services. The apparatus determines a service within the object-service layer, which is reachable by tracing relations among services from the detected higher-order service, to be an in-effect-range service for which there is a possibility of being affected by an abnormality, and transmits the identifier of the in-effect-range service to a second device that searches for a range of effects of failure at a lower-order service layer that provides a lower-order service used to provide a service within the object-service layer.