The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 02, 2021
Filed:
Jan. 03, 2019
International Business Machines Corporation, Armonk, NY (US);
Pankaj Dhoolia, Ghaziabad, IN;
Ajay Kumar Gupta, New Delhi, IN;
Danish Contractor, Gurgaon, IN;
Dinesh Raghu, New Delhi, IN;
Sachindra Joshi, Gurgaon, IN;
Vineet Kumar, Faridabad, IN;
Dhiraj Madan, New Delhi, IN;
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
One embodiment provides a method, including: obtaining a plurality of conversational logs; generating a human agent emulator and a user emulator; providing a workspace for a conversational agent, so that an agent designer generates a conversational specification for the conversational agent, wherein the generating a conversational specification comprises: receiving a selection, by the agent designer, of at least one intent for the conversational agent, wherein the receiving a selection is responsive to the conversational agent workspace providing suggestions for intents; providing at least one suggestion for a dialog node that corresponds to the selected at least one intent; and generating a dialog flow for the conversational agent, wherein the generating comprises iteratively receiving, from the agent designer, selection of at least one aspect and receiving at least one selection of the at least one suggestion for dialog nodes; and providing the conversational agent.