The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 02, 2021
Filed:
Dec. 28, 2016
Motorola Solutions, Inc., Chicago, IL (US);
Nathan Babcock, Tucson, AZ (US);
Randy L. Ekl, Lake Zurich, IL (US);
MOTOROLA SOLUTIONS, INC., Chicago, IL (US);
Abstract
Systems and methods are described for automatically assigning roles for an incident to user profiles using machine learning techniques to optimize the overall suitability of the automatic role assignments and to adapt to manual role reassignments. One or more roles of a plurality of roles for an incident are automatically assigned to each user profile of a plurality of user profiles by the computer-based system applying a combinatorial optimization routine. An indication is displayed on a screen of a determined relative suitability of a first user profile for each role of the plurality of roles. The computer-based system is configured to receive a manual reassignment selection of a different role of the plurality of roles to be assigned to the first user profile and the combinatorial optimization routine is updated based on the manual reassignment selection.