The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 26, 2021
Filed:
Jul. 10, 2020
Salesforce.com, Inc., San Francisco, CA (US);
Nate Botwick, San Francisco, CA (US);
Anh Khuc, Millbrae, CA (US);
Ben Cronin, San Francisco, CA (US);
Matthew Chan, San Francisco, CA (US);
Christopher Masterson, San Francisco, CA (US);
David Engelberg, Seattle, WA (US);
Diana Berlin, San Francisco, CA (US);
Merwan Hade, San Francisco, CA (US);
John Arlan Brock, Oakland, CA (US);
Andrew Chung, Berkeley, CA (US);
Justin Edmund, San Francisco, CA (US);
Norris Lee, South San Francisco, CA (US);
salesforce.com, inc., San Francisco, CA (US);
Abstract
Described herein are a system, apparatus, device, method, and/or computer program product embodiments and/or combinations and sub-combinations thereof for displaying a live database record in a chat session. In a given embodiment, a collaborative communications system may cause display of a subset of fields the database record in a chat session. The collaborative communications system may detect activation of the chat session. The collaborative communications system may retrieve the current values of the subset of fields. Upon retrieval, the collaborative communications system causes display of the subset of fields of the database record including an updated value for a field in the chat session.