The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 26, 2021

Filed:

Dec. 20, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Al Chakra, Apex, NC (US);

Liam Harpur, Skerries, IE;

Michelle M. Purcell, Tullamore, IE;

John Rice, Tramore, IE;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 12/58 (2006.01); H04L 29/08 (2006.01); H04L 29/06 (2006.01);
U.S. Cl.
CPC ...
H04L 51/14 (2013.01); H04L 29/06 (2013.01); H04L 29/08072 (2013.01); H04L 51/04 (2013.01); H04L 51/08 (2013.01); H04L 51/34 (2013.01); H04L 67/22 (2013.01); H04L 69/329 (2013.01);
Abstract

Activity information relating to activities of a respective electronic communication recipient accessing information associated with an electronic communication is received from each of a plurality of electronic communication clients. The activity information received from each of the plurality of electronic communication clients can indicate an amount of time the electronic communication is open in the respective electronic communication client. Based on the received activity information, each of the electronic communication recipients can be rated to generate at least one recommendation as to who is able to provide information pertaining to the electronic communication. The recommendation can be communicated to another electronic communication recipient.


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