The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 26, 2021
Filed:
Aug. 28, 2018
International Business Machines Corporation, Armonk, NY (US);
Andrew T. Penrose, Dublin, IE;
Jinhui Wang, Dublin, IE;
Gary Denner, Leixlip, IE;
Jonathan Dunne, Dungarvan, IE;
International Business Machines Corporation, Armonk, NY (US);
Abstract
Aspects of the present disclosure relate to managing messages within a collaboration environment. A group collaboration channel in which messages are displayed from multiple users is accessed, where the channel includes an application that provides application messages to the channel. A transcript of the channel is analyzed to determine a set of topics a user has discussed. A subset of topics is selected and a user sentiment of each topic is determined. A machine learning classification model is trained based on the selected subset of topics and the user sentiment of each topic. A message is then received from the application. Prior to displaying the message at the channel, a management category for the message is determined based on the classification model. The management category is applied to the message and the display of the message is managed based on the management category.