The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 26, 2021

Filed:

Oct. 02, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Alice Guidotti, Rome, IT;

Leonardo Rosati, Rome, IT;

Fabio Cerri, Rome, IT;

Bernardo Pastorelli, Rome, IT;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 40/30 (2020.01); G06N 20/00 (2019.01); G06F 40/103 (2020.01); G06F 40/279 (2020.01); G06F 40/284 (2020.01);
U.S. Cl.
CPC ...
G06N 20/00 (2019.01); G06F 40/103 (2020.01); G06F 40/30 (2020.01); G06F 40/279 (2020.01); G06F 40/284 (2020.01);
Abstract

A cognitive system collects online behaviors of a user and an affinity group of users who are related (e.g. by relationship, or behavioral similarities) to the user. A knowledge base of behavior and sentiment patterns is produced and maintained. If real-time data for the user shifts in behavior and/or sentiment and significantly deviates from established patterns, the system looks for a similar behavior and/or sentiment pattern shift among members of the affinity group. If the affinity group patterns shift in a manner similar to the first user's pattern shift, the cognitive system, in response, updates the knowledge base with information related to the shift, thereby adding knowledge to the long-term patterns. If the cognitive system finds that the user's behavior and/or sentiment pattern shift differs significantly from the affinity group, the system generates an empathy fostering alert message and sends it to one or more recipients.


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