The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 11151492 B1

PDF
Full Text
Expired
Date of Patent:
Oct. 19, 2021

Filed:

Sep. 27, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Aaron K. Baughman, Cary, NC (US);

Christian Eggenberger, Wil, CH;

Alexander Schmid, Harburg, DE;

Debra Scott, Redwood City, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/06 (2012.01); G06K 9/00 (2006.01); G06Q 20/20 (2012.01); G06Q 30/02 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/06312 (2013.01); G06K 9/00302 (2013.01); G06Q 20/202 (2013.01); G06Q 30/0281 (2013.01);
Abstract

Multiple POS checkout system efficiency factors, based in part upon actual contents of shopping containers and time sequences of images of facial expressions of individual shoppers, are iteratively calculated using computer-based analytics responsive to randomized individual shopper arrivals at a set of point of sale (POS) checkout systems within a store. At least one of a change to a different queue or a change to a different position within a queue of at least one shopping container associated with an individual shopper is identified that results in a more consistent distribution of the calculated multiple POS checkout system efficiency factors across the set of POS checkout systems. At least one shopping container is directed to the different queue or the different position within the queue to improve overall POS checkout system efficiency across the set of POS checkout systems.


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