The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 19, 2021
Filed:
Jan. 22, 2019
International Business Machines Corporation, Armonk, NY (US);
Gilad Mordechai Saadoun, Haifa, IL;
Mordechai Nisenson, Kiryat Tivon, IL;
Jonathan Bnayahu, Haifa, IL;
Julian I. Kamil, Bethesda, MD (US);
Brian Gamage, Canton, GA (US);
John Tarcson, Pittsburgh, PA (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
A system for executing a code for training an insurance response system, comprising at least one hardware processor adapted to: using a plurality of insurance attribute values, extracted from a received insurance claim to retrieve: at least one inquiry related to the insurance claim and at least one inquiry result, and historical insurance data related to the insurance claim; computing a similarity value indicative of a difference between the at least one inquiry result and a claim result; identifying in the historical insurance data a plurality of insurance conditions relevant to the claim result and the at least one inquiry result; identifying at least one insurance condition effecting the similarity value by analyzing data comprising the at least one inquiry and the plurality of insurance conditions; and training a protocol model of an insurance response system using the at least one insurance condition and the at least one inquiry.