The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 19, 2021

Filed:

Jul. 02, 2015
Applicant:

Telefonaktiebolaget Lm Ericsson (Publ), Stockholm, SE;

Inventors:

Tommy Arngren, Södra Sunderbyn, SE;

Tor Kvernvik, Täby, SE;

Yang Zuo, Luleå, SE;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 16/00 (2019.01); G06F 16/9535 (2019.01); G06N 20/00 (2019.01); G06F 16/21 (2019.01); G06F 16/22 (2019.01); G06F 16/2457 (2019.01); H04L 12/58 (2006.01); G06F 16/31 (2019.01);
U.S. Cl.
CPC ...
G06F 16/9535 (2019.01); G06F 16/219 (2019.01); G06F 16/2228 (2019.01); G06F 16/24578 (2019.01); G06N 20/00 (2019.01); H04L 51/16 (2013.01); H04L 51/32 (2013.01); H04L 51/36 (2013.01); G06F 16/313 (2019.01);
Abstract

It is presented a method for managing communication data. The method is performed by a connection manager server () and comprising the step of: causing store () of historical communication data, for a communication session between a user and one or more contacts, into a database (), wherein the historical communication data comprises communication data, a session identifier, a communication type, a communication context, and a user identifier for each contact having participated in the communication session. Methods for indexing communication data, and for recommending a communication type, are also presented. Corresponding connection manager servers (), computer programs () and a computer program product () are also presented.


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