The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 19, 2021
Filed:
Jul. 03, 2019
Microsoft Technology Licensing, Llc, Redmond, WA (US);
Ziliu Li, Bellevue, WA (US);
Junaid Ahmed, Bellevue, WA (US);
Microsoft Technology Licensing, LLC, Redmond, WA (US);
Abstract
Context-based multi-granularity intent discovery, in relation to determining the intent of a user-problem associated with one of a plurality of products, includes identifying each of the plurality of products in a base intent level of a hierarchical intent data structure, creating a first granularity level below the base intent level, and creating a subsequent granularity level. The first granularity level includes groupings of the plurality of user-problems created according to a first common intent feature; the common intent feature is related to a respective one of the plurality of products. The subsequent granularity level includes sub-groupings of the user-problems of a respective grouping with each sub-grouping created according to a second common intent feature. The second common intent feature of each sub-grouping is determined without consideration of the first common intent feature.