The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 12, 2021
Filed:
Jan. 28, 2020
Applicant:
At&t Mobility Ii Llc, Atlanta, GA (US);
Inventor:
Brian Dominguez, Atlanta, GA (US);
Assignee:
AT&T Mobility II LLC, Atlanta, GA (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); H04W 8/00 (2009.01); H04W 4/02 (2018.01); G01C 21/34 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0281 (2013.01); G01C 21/3484 (2013.01); H04W 4/023 (2013.01); H04W 8/005 (2013.01);
Abstract
A real-time customer survey system can be implemented by monitoring real-time and previous location data associated with a customer. The system can analyze the location data in accordance with customer preferences, customer social media profiles, and/or information that has been inferred by the system. The location data can be obtained in multiple forms including video, audio, wireless device communications, etc. The location data, in conjunction with customer preference data can be presented to the customer in the form of an avatar, an audio output, a video output, and/or haptic feedback.