The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 12, 2021

Filed:

Sep. 26, 2018
Applicant:

At&t Mobility Ip, Llc, Atlanta, GA (US);

Inventors:

Bruce Blaine Lacey, Foster City, CA (US);

Ellis L. Wong, Lexington, MA (US);

Steven R. Carr, San Jose, CA (US);

Assignee:

AT&T MOBILITY IP, LLC, Atlanta, GA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 30/016 (2013.01);
Abstract

In one example, a data package created by a particular wireless mobile device, and comprising metrics collected by the wireless mobile device, is retrieved. The metrics concern performance of the wireless mobile device in a wireless communication network, and are transformed into measures that enable derivation of a key performance indicator concerning the performance of the wireless mobile device. An enriched measure is generated by processing the measures based on correlations of wireless mobile device events in a time sequence, and the enriched measure is transformed into a KPI that is specific to the performance of the wireless mobile device. The KPI of the wireless mobile device is compared to a KPI of the population of wireless mobile devices, and results of the comparison of KPIs serve as a basis to resolve a problem regarding operation of the wireless mobile device.


Find Patent Forward Citations

Loading…