The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 21, 2021

Filed:

Dec. 21, 2017
Applicant:

Dropbox, Inc., San Francisco, CA (US);

Inventors:

Aditi Jain, San Francisco, CA (US);

Manveer Singh Chawla, San Francisco, CA (US);

Swapnil Zarekar, Santa Clara, CA (US);

Yuanshen Xu, San Francisco, CA (US);

Karandeep Johar, San Francisco, CA (US);

Gianluca Venturini, San Francisco, CA (US);

Henry Tay, San Francisco, CA (US);

Aaron Feldstein, San Francisco, CA (US);

Assignee:

Dropbox, Inc., San Francisco, CA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 12/58 (2006.01); G06F 16/901 (2019.01); H04W 4/12 (2009.01); G06F 3/0482 (2013.01); H04L 29/08 (2006.01); G06F 3/0484 (2013.01);
U.S. Cl.
CPC ...
H04L 51/34 (2013.01); G06F 16/9024 (2019.01); H04L 51/36 (2013.01); G06F 3/0482 (2013.01); G06F 3/04847 (2013.01); H04L 67/26 (2013.01); H04W 4/12 (2013.01);
Abstract

Techniques for event-based electronic communications management. In one embodiment, for example, the techniques include obtaining a directed graph representing a messaging track. Based on detecting an event pertaining to a user, the directed graph is traversed via a directed edge of the graph from a non-messaging action node of the graph to a messaging action node of the graph. Based on traversing the directed graph, the messaging action is caused to be performed. The techniques enable more targeted and timely event-driven electronic messaging campaigns.


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