The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 21, 2021

Filed:

Jan. 09, 2020
Applicant:

Theatro Labs, Inc., Richardson, TX (US);

Inventors:

Guy R. VanBuskirk, Grapevine, TX (US);

Steven Paul Russell, Menlo Park, CA (US);

Shiva Cheedella, Dallas, TX (US);

Jesse Montgomery, Rowlett, TX (US);

Assignee:

Theatro Labs, Inc., Richardson, TX (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04W 4/14 (2009.01); H04L 12/721 (2013.01); G06Q 30/02 (2012.01); H04L 29/08 (2006.01); H04W 4/02 (2018.01);
U.S. Cl.
CPC ...
H04L 45/44 (2013.01); G06Q 30/02 (2013.01); H04L 67/2804 (2013.01); H04W 4/02 (2013.01); H04W 4/025 (2013.01); H04M 2203/2038 (2013.01);
Abstract

In a method of using structured communications in an observation platform with cloud computing, a signal from a first communication device is received by a second communication device associated with a first computer system. The second computer system forwards the signal from the first computer system to a second computer system, wherein the second computer system is physically remote from the first computer system and connected with the first computer system via a network. The second computer system derives context information for the signal, the deriving based on a plurality of factors derived from an analysis of the signal, wherein the plurality of factors comprises a speech to text analysis of the signal, and wherein the second computer system is cloud based. The second computer system determines at least one destination for the signal based on the plurality of factors for the context information.


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