The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 21, 2021
Filed:
Dec. 06, 2018
At&t Intellectual Property I, L.p., Atlanta, GA (US);
Rudolph Mappus, Plano, TX (US);
Vijayan Nagarajan, Plano, TX (US);
Abhay Dabholkar, Allen, TX (US);
Billy Langston, Jr., Fort Worth, TX (US);
Matthew Rosenbloom, Dallas, TX (US);
Quan Nguyen, McKinney, TX (US);
AT&T INTELLECTUAL PROPERTY I, L.P., Atlanta, GA (US);
Abstract
A processing system may obtain historical job feature, network plant feature, and calendar feature data associated with customer premises installation jobs of a telecommunication network which include a dispatch of a customer premises technician. A plurality of the customer premises installation jobs may further include a dispatch of a network-based technician. The processing system may then generate, from the historical data, a prediction model for predicting whether additional customer premises installation jobs may include a dispatch of a network-based technician, apply the prediction model to job feature, network plant feature, and calendar feature data associated with a pending customer premises installation job, determine a likelihood score of whether the pending customer premises installation job may include a dispatch of a network-based technician based upon the prediction model, and assign the pending customer premises installation job to at least a first customer premises technician in accordance with the likelihood score.