The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 14, 2021

Filed:

Aug. 30, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Jun Wei Zhang, Shanghai, CN;

Lin Ni, Shanghai, CN;

Jun Liao, Shanghai, CN;

Yue Cui Li, Shanghai, CN;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 3/0482 (2013.01); G06F 3/0488 (2013.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
G06F 3/04883 (2013.01); H04L 67/22 (2013.01); H04L 67/10 (2013.01);
Abstract

A computer implemented method is disclosed. The method includes obtaining, by at least one processor, data of user interaction with an application in a user session in a given computing environment. The method further includes identifying a user gesture interacting with a user interface of the application on a screen of a computing device based on the data. The method further includes calculating a struggle factor score for the user gesture based on the data. The method further includes comparing the struggle factor score with a baseline value, wherein the baseline value is derived from historical information of past user sessions in a computer environment like the given computing environment. The method further includes determining that the user gesture indicates a user struggle in response to a determination that the struggle factor score is above the baseline value.


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