The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 07, 2021
Filed:
Mar. 28, 2019
Servicenow, Inc., Santa Clara, CA (US);
Shimon Sant, Petah Tikva, IL;
Alon Mansour, Ramat Gan, IL;
Arik Sityon, Ganney Tikva, IL;
Shlomo Sividya, Ganei Tikva, IL;
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
A computational instance of a remote network management platform includes a persistent storage that contains a plurality of CI records corresponding to a set of computing devices disposed within a managed network, a set of software applications configured to execute on the set of computing devices, and a network-based service that is provided by execution of the set of software applications. The computational instance also includes one or more server devices configured to: receive an indication of a change to a CI record of the plurality of CI records; add, to a flapper candidates table in the persistent storage, a new value for a field of the CI record; determine, using a flapper detection strategy, flapper strategy data based on the new value and at least one old value for the field; and determine, based on the flapper strategy data, whether to trigger a re-computation of the service model.