The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 07, 2021
Filed:
Sep. 17, 2019
International Business Machines Corporation, Armonk, NY (US);
Al Chakra, Apex, NC (US);
Ahmad Abdul Wakeel, Lucan, IE;
Kevin Carr, Raleigh, NC (US);
Faisal Ghaffar, Dunboyne, IE;
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Aspects of the invention include systems and methods for real-time feedback for online collaboration communication quality. A non-limiting example computer-implemented method includes monitoring a conference between a plurality of participants, wherein each participant accesses the conference via a respective Voice over Internet Protocol (VoIP) device. The method further includes detecting, by a processor, an indication, by a scoring system that monitors the conference, of a degradation of sound quality of at least one VoIP device being used to access the conference. The processor engages in verifying the indication of the degradation by analyzing a peer-to-peer test between the VoIP device that has an indication of a degradation of sound quality and a VoIP device that does not have an indication of a degradation of sound quality. The process engages in determining a corrective measure based on the indication of the degradation of sound quality and the peer-to-peer test