The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 07, 2021
Filed:
Jul. 25, 2017
Adobe Inc., San Jose, CA (US);
William Brandon George, Pleasant Grove, UT (US);
Jordan Walker, Lehi, UT (US);
Benjamin R. Gaines, Highland, UT (US);
ADOBE INC., San Jose, CA (US);
Abstract
The present disclosure covers systems and methods for collecting and analyzing analytics data for a plurality of online user interactions and aggregating the analytics data to determine sentiment scores and generate a presentation of a path of interactions. For example, the systems and methods analyze the analytics data to identify attributes of the online user interactions and determine, based on the identified attributes, a sentiment score for each of the plurality of online user interactions. In addition, the systems and methods aggregate the plurality of online user online user interactions to identify an interaction path commonly experienced by the users of the interactions. Further, the systems and methods generate and provide an interactive presentation including a visualization of the interaction path and associated ranges of sentiment scores associated with types of online user interactions that make up the interaction path.