The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 07, 2021
Filed:
Sep. 12, 2017
Getgo, Inc., Boston, MA (US);
Nilesh Mishra, Goleta, CA (US);
Alexander John Huitric, Goleta, CA (US);
Ashish V. Thapliyal, Santa Barbara, CA (US);
Christfried H. Focke, Santa Barbara, CA (US);
GetGo, Inc., Boston, MA (US);
Abstract
Techniques are provided to allow a user to interact with a computer to automatically analyze a transcript and provide interactive feedback pertaining to interactions between the user and other parties. This may be accomplished by dividing the transcript into text sequences, such as sentences, and matching each text sequence against a set of rules that define patterns that relate text sequences to particular characteristic categories. These matches can be further scored and ranked to allow particular text sequences to be interactively displayed to the user in response to selection of a particular categorization.