The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 31, 2021
Filed:
Jan. 18, 2019
Applicant:
Sprinklr, Inc., New York, NY (US);
Inventors:
Devarsh Sheth, Gurgaon, IN;
Noman Ahmed Sheikh, Gurgaon, IN;
Vasant Srinivasan, Gurugram, IN;
Pavitar Singh, Gurugram, IN;
Assignee:
SPRINKLR, INC., New York, NY (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/02 (2012.01); G06Q 50/00 (2012.01); G06F 16/951 (2019.01);
U.S. Cl.
CPC ...
G06Q 30/0201 (2013.01); G06F 16/951 (2019.01); G06Q 30/0282 (2013.01); G06Q 50/01 (2013.01);
Abstract
An insight system identifies brands, subjects, attributes, and the sentiment conveyed for those attributes. The insight system pairs the attributes with the subjects and brands and generates metrics based on the sentiments associated with the attributes. The insight system may parse product webpages linked to the content for brand identifiers and associate the brand identifiers with the brands. The insight system provides more granular insight into user sentiment for different features associated with the brands.