The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 31, 2021

Filed:

Mar. 20, 2017
Applicants:

Adam D. Meranda, Jupiter, FL (US);

Daniel J. Barbosa, Jupiter, FL (US);

Lakshmi R. Penmetsa, Jupiter, FL (US);

Inventors:

Adam D. Meranda, Jupiter, FL (US);

Daniel J. Barbosa, Jupiter, FL (US);

Lakshmi R. Penmetsa, Jupiter, FL (US);

Assignee:

FLORIDA POWER & LIGHT COMPANY, Juno Beach, FL (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/06 (2012.01); G06Q 50/06 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); G06Q 10/063114 (2013.01); G06Q 50/06 (2013.01);
Abstract

A service ticket control can close an open service ticket for a field service visit to resolve a power outage experienced at a given customer premises. The open service ticket can be closed in response to usage data from a given smart meter at the customer premises indicating that the customer premises is consuming power above a predetermined threshold level. The service ticket control closes the open service ticket prior to a service crew assigned the service ticket arriving at the given customer premises.


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