The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 31, 2021
Filed:
May. 20, 2019
International Business Machines Corporation, Armonk, NY (US);
Tin Kam Ho, Millburn, NJ (US);
Abhishek Shah, Jersey City, NJ (US);
Neil Mallinar, Long Island City, NY (US);
Rajendra G. Ugrani, Union City, NJ (US);
Ayush Gupta, Morrisville, NC (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Evaluating intent authoring processes, by a processor in a computing environment. Results are received of a simulated intent labeling effort of a dataset comprising utterances of interactive dialog sessions between agents and clients for a given product or service. Figures of merits for respective algorithms used to perform the simulated intent labeling effort are computed. Each of the respective algorithms are evaluated according to the computed figures of merits; and one of the respective algorithms is implemented for labeling intents of a remaining corpus of the synthesized dataset according to parameters evaluated in the computed figures of merits.