The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 31, 2021
Filed:
Aug. 23, 2018
Walgreen Co., Deerfield, IL (US);
Lindsey Kanefsky, Chicago, IL (US);
Kartik Subramanian, Chicago, IL (US);
Andrew Schweinfurth, Chicago, IL (US);
Benjamin Weiss, Chicago, IL (US);
WALGREEN CO., Deerfield, IL (US);
Abstract
A computer-implemented method includes receiving a message of a pharmacy customer wherein the message includes a text string, and generating a set of one or more intents corresponding to the pharmacy customer by analyzing the text string using a trained machine learning model, wherein each of the one or more intents correspond to a respective desired action pertaining to the pharmacy order. The machine learning model may be a classification model. The method further includes generating at least one response message based on the set of intents corresponding to the pharmacy customer and transmitting the at least one response message to a mobile device associated with the pharmacy customer. The set of one or more intents may be chosen from a list of commonplace pharmacy customer intents.