The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 31, 2021

Filed:

Apr. 16, 2019
Applicant:

Dell Products L.p., Round Rock, TX (US);

Inventors:

Alan H. Abdelhalim, Pflugerville, TX (US);

Abu S. Sanaullah, Austin, TX (US);

Assignee:

Dell Products L.L.P., Round Rock, TX (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06F 9/4401 (2018.01);
U.S. Cl.
CPC ...
G06F 11/0778 (2013.01); G06F 9/4406 (2013.01); G06F 11/0793 (2013.01);
Abstract

Systems and methods may be implemented to prevent application crashes by correlating a history of operating system (OS) updates with occurrence of past client application crashes using information that is crowd-sourced from multiple information handling systems so that action/s may be taken to prevent occurrence of future client application crashes on the information handling system/s. Machine learning (e.g., deep learning) may be employed to automatically correlate the history of OS updates with a record of past client application crashes that have occurred on multiple client information handling systems, and then the likely root cause/s for the client application crashes identified based on this correlation. These likely root cause/s may be corrected or otherwise addressed, e.g., by further investigation into the details of the root cause, and/or user or automatic system action to remove or block the root cause.


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