The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 24, 2021
Filed:
Apr. 15, 2019
International Business Machines Corporation, Armonk, NY (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
One embodiment provides a method, including: receiving, from a user and at a user interface of a conversational agent, a query related to a business process; identifying, using process entity extraction on the query, (i) the business process and (ii) a business object corresponding to an entity of the query; mapping the business object to code corresponding to the business object, wherein the mapping comprises (i) mapping the business object to an object within a business process model using a domain dictionary and (ii) accessing code corresponding to the object within the business process model; generating a natural language response responsive to the received query by (i) extracting the code corresponding to the business object, (ii) identifying a rule within the extracted code corresponding to a variable of the query, and (iii) generating the natural language response from the identified rule; and providing the natural language response.