The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 24, 2021
Filed:
Feb. 26, 2020
Emc Ip Holding Company Llc, Hopkinton, MA (US);
Jeffrey Scott Vah, Austin, TX (US);
Ravi Shukla, Bangalore, IN;
Aaron Sanchez, Austin, TX (US);
Jim Henry Wiggers, Cedar Park, TX (US);
EMC IP Holding Company LLC, Hopkinton, MA (US);
Abstract
An apparatus includes at least one processing device configured to obtain information regarding a given asset to be repaired, to generate a recommended troubleshooting action to be performed on the given asset, and to provide the recommended troubleshooting action and the obtained information regarding the given asset as input to an encoder of a machine learning model implementing an attention mechanism. The at least one processing device is also configured to receive, from a decoder of the machine learning model, a predicted success of the recommended troubleshooting action. The at least one processing device is further configured to determine whether the predicted success of the recommended troubleshooting action meets designated criteria, to perform the recommended troubleshooting action responsive to the predicted success meeting the designated criteria, and, to modify the recommended troubleshooting action responsive to the predicted success not meeting the designated criteria.