The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 17, 2021

Filed:

Feb. 12, 2020
Applicant:

Fuze, Inc., Boston, MA (US);

Inventors:

Clement Wehrung, Boston, MA (US);

Luke Surazski, Boston, MA (US);

Assignee:

Fuze, Inc., Boston, MA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 29/06 (2006.01); H04L 29/08 (2006.01); H04L 12/58 (2006.01);
U.S. Cl.
CPC ...
H04L 65/1093 (2013.01); H04L 51/043 (2013.01); H04L 65/1089 (2013.01); H04L 65/80 (2013.01); H04L 67/24 (2013.01);
Abstract

Methods and systems for recommending events during a media session are provided. In one aspect, a method includes monitoring communication streams of the session and analyzing data of the streams to detect at least one intent and at least one entity. The method includes determining, responsive to detecting the at least one intent, whether the at least one intent is a question or a task, and includes identifying, responsive to determining that the at least one intent is the question is associated with the at least one entity, presence information associated with the at least one entity. The method includes transmitting, during the session, responsive to determining that the at least one intent is the question associated with the at least one entity and based on the presence information, an in-session recommendation to initiate an event associated with the at least one entity. Systems and machine-readable media are also provided.


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