The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 17, 2021
Filed:
Oct. 26, 2018
International Business Machines Corporation, Armonk, NY (US);
Michael Muller, Cambridge, MA (US);
Casey Dugan, Cambridge, MA (US);
Aabhas Sharma, Cambridge, MA (US);
James Johnson, Cambridge, MA (US);
Werner Geyer, Cambridge, MA (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
A cognitive request management method, system, and computer program product include scanning a stream of incoming messages among at least two users to identify a request sent to a first user, storing the identified request in a list of unfulfilled requests, identifying a response of the first user to the request by backtracking within a message thread of the stream of incoming messages and when the response to a request is detected, the request is moved from the user's unfulfilled request list to a list of fulfilled requests, and displaying the list of unfulfilled requests and the list of fulfilled requests.