The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 17, 2021
Filed:
Jan. 23, 2019
Servicenow, Inc., Santa Clara, CA (US);
Qingbin Li, Kirkland, WA (US);
Brian Robert Silverstein, Seattle, WA (US);
James Allen Crotinger, Kirkland, WA (US);
Dariush Shahgoshtasbi, Bellevue, WA (US);
Darren Hou, Bellevue, WA (US);
Yujie Fang, Redmond, WA (US);
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
A computing device is provided that is configured to obtain, from a managed network, a plurality of response times of a network-based service provided by the managed network; to train, based on the plurality of response times, a probability distribution to model the managed network; to receive an additional response time from the managed network; to use the probability distribution to determine, for the additional response time, a percentile based on the additional response time; based on the percentile, to determine that the additional response time is anomalously high with respect to the plurality of response times of the network-based service; and to transmit, to a client device associated with the managed network, an indication that the additional response time is anomalously high. The probability distribution includes a central portion based on a plurality of bins and a tail portion based on a parametric distribution.