The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 17, 2021
Filed:
Oct. 23, 2018
International Business Machines Corporation, Armonk, NY (US);
Jefferson Tan, Southbank, AU;
Hidemasa Muta, Southbank, AU;
Bruno de Assis Marques, Southbank, AU;
Sengor Kusturica, Southbank, AU;
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
A support method, system, and computer program product, include identifying a repair or a maintenance task, determining an expertise level of the local engineer, receiving a procedure for performing the repair or the maintenance task, the procedure including a series of steps, instructional information associated with each step, and technical information associated with the repair or the maintenance task, based on the expertise level of each engineer, filtering the instructional information, and the technical information in the procedure to exclude information already known by the engineer, presenting, via an augmented reality device, a first step of the series of steps and the associated filtered information.