The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 17, 2021

Filed:

Jun. 08, 2020
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Udaya Kumar Raju Ratnakaram, Hyderabad, IN;

Geeta Bora, Hyderabad, IN;

Mallidi Bhagya Lakshmi Sudha Lavanya, Hyderabad, IN;

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 40/00 (2012.01); G07D 11/00 (2019.01); G07F 19/00 (2006.01); G06Q 20/40 (2012.01); G06F 11/07 (2006.01);
U.S. Cl.
CPC ...
G07F 19/209 (2013.01); G06F 11/0769 (2013.01); G06Q 20/40145 (2013.01); G07F 19/208 (2013.01);
Abstract

Aspects of the disclosure relate to intelligent processing of broken or failed ATM transactions. In some embodiments, a computing platform may receive transaction data associated with a pending transaction of a user and generate hash information corresponding to the received transaction data. Thereafter, the computing platform may identify one or more alternate ATMs for completing the pending transaction and generate navigation information corresponding to the one or more alternate ATMs. Subsequently, the computing platform may send the generated hash information to the one or more alternate ATMs. By sending the hash information, the computing platform may cause the one or more alternate ATMs to await input from the user. In response to receiving a message indicating completion of the pending transaction at the one or more alternate ATMs, the computing platform may initiate clearing of a pending status of the pending transaction.


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