The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 17, 2021
Filed:
Jan. 03, 2018
International Business Machines Corporation, Armonk, NY (US);
Heidi Lagares-Greenblatt, Jefferson Hills, PA (US);
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
Aspects include identifying a customer that received a product as part of an early product program. A document that describes the early product program is accessed. Variables of the early product program are extracted based at least in part on content of the document. Customer profile rules are created based at least in part on the extracted variables. The customer profile rules are applied to a customer profile of the customer. The applying includes identifying issues in the customer profile of the customer that relate to the early product program. The customer profile of the customer is updated based at least in part on the applying. The updating includes flagging the identified issues as being related to the early product program.