The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 17, 2021

Filed:

Aug. 12, 2019
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

David C. Reed, Tucson, AZ (US);

Becky Enderle, Tucson, AZ (US);

Theresa Mary Brown, Tucson, AZ (US);

Christina Lara, Tucson, AZ (US);

Rubi Roxana Ballesteros, Tucson, AZ (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06N 20/00 (2019.01);
U.S. Cl.
CPC ...
G06F 11/0793 (2013.01); G06F 11/0709 (2013.01); G06F 11/079 (2013.01); G06F 11/0751 (2013.01); G06N 20/00 (2019.01);
Abstract

Described herein are techniques for diagnostic analysis in computational systems. The techniques including a method comprising receiving error documentation related to a system having a plurality of hardware components and a plurality of software components, where the error documentation is received from a user device associated with a user profile having permissions. The method further comprises generating a diagnostic plan including a diagnostic tool based on the error documentation. The method further comprises implementing the diagnostic tool on at least one component selected from a group consisting of: the plurality of hardware components, and the plurality of software components. The method further comprises receiving censored diagnostic output in response to implementing the diagnostic tool, where the censored diagnostic output is censored according to the defined permissions of the user profile. The method further comprises generating an error resolution plan based on the censored diagnostic output and the error documentation.


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