The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 10, 2021

Filed:

Nov. 21, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Jeremy A. Greenberger, Raleigh, NC (US);

Jeffrey A. Kusnitz, Campbell, CA (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 30/00 (2012.01); H04W 4/00 (2018.01); H04W 88/00 (2009.01); G06Q 30/06 (2012.01); G06Q 10/06 (2012.01); H04W 4/02 (2018.01); H04W 88/02 (2009.01);
U.S. Cl.
CPC ...
G06Q 30/0635 (2013.01); G06Q 10/06316 (2013.01); H04W 4/02 (2013.01); H04W 88/02 (2013.01);
Abstract

Methods, computer program products, and systems are presented. The methods include, for instance: obtaining a digital order via a mobile device from a user and determining the digital order is placed within a venue boundary for an immediate pickup. Certain exceptions are checked, and the digital order is merged with a physical queue of patrons waiting to be serviced at a device virtual position, provided the digital order is no exception based on digital order rules. The order is scheduled for later service according to the device virtual position and the user is informed as such.


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