The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 10, 2021

Filed:

Aug. 30, 2018
Applicant:

4d Technologies, Llc, Bedford, NH (US);

Inventors:

James Hancock, West Chesterfield, NH (US);

Jared Germano, Nashua, NH (US);

David Micciche, Manchester, NH (US);

Matthew Murphy, New Durham, NH (US);

Daniel Dolan, Bedford, NH (US);

Assignee:

4D Technologies, LLC, Bedford, NH (US);

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/06 (2012.01); G06N 5/04 (2006.01); G06Q 50/20 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/063118 (2013.01); G06N 5/04 (2013.01); G06Q 10/063112 (2013.01); G06Q 50/2057 (2013.01); G06Q 10/06313 (2013.01);
Abstract

Contemplated herein is a system and method for answering user queries, the system and method including a tracked user skill database, a historical database, and a training content database wherein processing circuitry can determine a tool being utilized by a user; receive a user input query; tokenize the user input query and associate one or more tokens with the user input query; and search the databases so as to match the query with content within the databases. The system can then present potential matches to the user and receiving input regarding user satisfaction with regard to the potential matches presented. If the answer is not satisfactory the system can then analyze the tracked user skill database for user profiles indicating proficiency in the matched feature of the query.


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