The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 10, 2021
Filed:
Feb. 19, 2019
Wipro Limited, Bangalore, IN;
Wipro Limited, Bangalore, IN;
Abstract
Disclosed herein is a method and response generation system for providing contextual responses to user interaction. In an embodiment, input data related to user interaction, which may be received from a plurality of input channels in real-time, may be processed using processing models corresponding to each of the input channels for extracting interaction parameters. Thereafter, the interaction parameters may be combined for computing a contextual variable, which in turn may be analyzed to determine a context of the user interaction. Finally, responses corresponding to the context of the user interaction may be generated and provided to the user for completing the user interaction. In some embodiments, the method of present disclosure accurately detects context of the user interaction and provides meaningful contextual responses to the user interaction.