The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 10, 2021
Filed:
May. 04, 2018
Servicenow, Inc., Santa Clara, CA (US);
Prabodh Saha, Hyderabad, IN;
Matthew Kilbride, San Diego, CA (US);
Jean-Remy Facq, Kirkland, WA (US);
Kevin Pickard, West Point, UT (US);
Tirumala Reddy Annem, Hyderabad, IN;
Manojkumar Haridas Shende, Kirkland, WA (US);
ServiceNow, Inc., Santa Clara, CA (US);
Abstract
Provided are instance upgrade techniques useful for upgrading the software of an instance, such as in a multi-instance architecture. The techniques relate to facilitating efficient upgrades to the software of an instance by pausing workflow automations associated with the instances at non-critical stages before the upgrade begins and resuming the workflow automations after the upgrade is complete. The techniques may also include validation workflows to facilitate the upgrade and restart process.