The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 03, 2021
Filed:
Dec. 27, 2018
Kakao Corp., Jeju-si, KR;
KAKAO CORP., Jeju-si, KR;
Abstract
A method for providing semi-automatic communication using a chatbot and a consultant device includes receiving, from a messenger server, a message input to an instant messaging application of a user device; determining a reliability for an automatic answer message made by the chatbot to answer the message; and transmitting the automatic answer message to the user device through the messenger server if the reliability is determined higher than a predetermined level, or enabling the consultant device to transmit a manual answer to the message if the reliability is determined lower than the predetermined level. The reliability is calculated based on a result of analysis for the message.