The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 03, 2021

Filed:

Dec. 13, 2018
Applicant:

Visa International Service Association, San Francisco, CA (US);

Inventors:

Sumit Amar, Foster City, CA (US);

Cheryl Lynn Wu, Alameda, CA (US);

Abdulvafa Choudhary, Fremont, CA (US);

James Cao, San Francisco, CA (US);

Dennis Franklin Olson, San Francisco, CA (US);

Srinivas Bhagavathula, San Francisco, CA (US);

Sunit Lohtia, San Rafael, CA (US);

Mayur Vijay Jain, Palo Alto, CA (US);

Assignee:

Visa International Service Association, San Francisco, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 3/0483 (2013.01); G06F 9/54 (2006.01); G06Q 20/04 (2012.01); H04L 12/58 (2006.01); G06Q 20/10 (2012.01); G06F 3/0482 (2013.01);
U.S. Cl.
CPC ...
G06Q 20/1085 (2013.01); G06F 3/0482 (2013.01); G06F 9/54 (2013.01); G06Q 20/047 (2020.05); H04L 51/02 (2013.01);
Abstract

Provided is a method for implementing an automated chatbot, including generating, with at least one processor of a transaction processing system, at least one graphical user interface including a plurality of selectable options corresponding to a plurality of chatbot options, receiving a plurality of selections from at least a subset of the plurality of chatbot options, associating the plurality of selections with at least one issuer identifier, receiving, from a chatbot system, a request message comprising the at least one issuer identifier, generating a response message comprising transaction data based on the request message and at least one chatbot option corresponding to at least one selection of the plurality of selections associated with the at least one issuer identifier, and communicating the response message to the chatbot system.


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