The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 03, 2021
Filed:
Mar. 20, 2018
International Business Machines Corporation, Armonk, NY (US);
Hiroshi Kanayama, Kanagawa-ken, JP;
Kentarou Fukuda, Tokyo, JP;
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Abstract
A computer-implemented method, computer program product, and system are provided for providing a recommendation. The method includes receiving, by a conversation system, a query from a user. The method also includes inputting the query into an intent-entity model to obtain a first output. The method further includes inputting the query into a question-answering system to obtain a second output. The method additionally includes analyzing the first output from the intent-entity model to calculate a value of degree of ambiguity of the first output to the query. The method also includes analyzing the query and the second output from the question-answering system to calculate a value of extent of satisfaction to which the second output satisfies the query. The method further includes determining one or more recommendations using the degree of ambiguity and the extent of satisfaction. The method additionally includes outputting the one or more recommendations to the user.