The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 27, 2021
Filed:
Feb. 26, 2020
Toshiba Tec Kabushiki Kaisha, Shinagawa-ku, JP;
Louis M. Ormond, Irvine, CA (US);
Guillermo Hernandez Gallegos, Zapopan, MX;
Toshiba TEC Kabushiki Kaisha, Shinagawa-ku, JP;
Abstract
A system and method for maintaining and optimizing a fleet of multifunction peripherals is operated by use of a smartphone. The smartphone provides recommendations to configure multifunction peripherals or other equipment fleets to avoid service calls. The smartphone is configured to allow a user to review device status for a fleet of multifunction peripherals so that the user knows which multifunction peripherals will need attention. The system provides the user with alerts of issues, with predictions before issues occur, and with a prescription for what to do so that the user can resolve the issue themselves. The system further provides recommendations based on needs, usage, and other customer usage or purchase data to allow the user to review multifunction peripherals, purchase services, install options and configure devices in the fleet for optimization.