The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 27, 2021
Filed:
Jun. 29, 2018
Nortonlifelock Inc., Tempe, AZ (US);
Daniel Kats, Los Angeles, CA (US);
Brian Schlatter, Playa Vista, CA (US);
Michael Hart, Farmington, CT (US);
Steven Meckl, Ashburn, VA (US);
Jung Hui Yoon, Herndon, VA (US);
Matteo Dell'Amico, Antibes, FR;
NortonLifeLock Inc., Tempe, AZ (US);
Abstract
A method for learning queries in automated incident remediation is performed by one or more computing devices, each comprising one or more processors. The method includes parsing at least a portion of incidents from an incident log based at least in part on one or more incident types associated with each incident from the portion of the incidents, identifying parameters associated with a plurality of queries, grouping the plurality of queries into a plurality of query groups based at least in part on the identified parameters, identifying a new incident added to the incident log, and generating an automated query based at least in part on a similarity between the new incident and a prior incident.