The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 27, 2021
Filed:
Sep. 07, 2011
Applicants:
Ian O. Partridge, Winchester, GB;
Adam J. Pilkington, Winchester, GB;
David S. Renshaw, Winchester, GB;
Andrew Taylor, Winchester, GB;
Inventors:
Ian O. Partridge, Winchester, GB;
Adam J. Pilkington, Winchester, GB;
David S. Renshaw, Winchester, GB;
Andrew Taylor, Winchester, GB;
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04L 12/58 (2006.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
H04L 51/00 (2013.01); G06Q 10/103 (2013.01);
Abstract
Collaborative help for user applications includes: generating a message, the message being reflective of a user's experience in using a user application; sending the message to a collaborative help server to share the message with other users; and receiving a response from the server providing information regarding one or more other users' experience similar to the user's experience reflected in the message.