The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 27, 2021
Filed:
Jan. 03, 2019
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Oznur Alkan, Clonsilla, IE;
Adi I. Botea, Dublin, IE;
Elizabeth Daly, Dublin, IE;
Matthew Davis, Cambridge, MA (US);
Christian Muise, Somerville, MA (US);
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 15/22 (2006.01); G06N 20/00 (2019.01); G10L 15/06 (2013.01); G06K 9/72 (2006.01); G10L 15/30 (2013.01); G10L 15/18 (2013.01);
U.S. Cl.
CPC ...
G10L 15/22 (2013.01); G06K 9/726 (2013.01); G06N 20/00 (2019.01); G10L 15/063 (2013.01); G10L 15/1815 (2013.01); G10L 15/30 (2013.01); G10L 2015/223 (2013.01);
Abstract
Various embodiments are provided for understanding user sentiment in a dialog system in a computing environment by a processor. A sentiment of a user may be detected according to a sentiment analysis and user feedback during a dialog with the user. One or more reasons for the sentiment of the user may be identified. Behavior of the dialog system may be adjusted according to the one or more reasons.